About UsSynchronised Office Automation is a 100% citizen owned and citizen run company
Key to everything we do at Synchronised Office Automation and Synchronised Security Solutions is our customer! In today's competitive price driven environment we intend to be customer focused and driven, which is a foundation critical to the success of our business.
This will create a conducive working environment for our staff and a good return on investment for our shareholders, which frees us to serve our community passionately, fostering a positive environment. Customers have raised the benchmark over the years pertaining to service and are dependent on effective and efficient service from their service providers, so they in turn can be productive in their business.
This is where Synchronised Office Automation and Security Solutions will excel. Post-sales and service are critical for repeat business and recommendations from customers. This is where we differentiate ourselves in the Botswana market place as service providers par excellence. Synchronised Office Automation and Synchronised Security Solutions (Pty) Ltd's principles concerning customer care is simple.
We intend to provide a positive experience to our customers by meeting and exceeding their needs professionally and reliably and in the process develop positive relationships that create trustworthy business. Our aim is to ensure that customers not only return to us, but also recommend us to their clients. We realise that the relationship between the four stakeholders of Customers, Staff, Community and Investors is interdependent and one cannot thrive without the other, as such we strive to set up our business on the principles of excellent customer service which we believe will become a sound advertising medium for our products and companies.
To be Botswana's most customer-centric and solutions-driven company, providing fast, green, efficient, effective office solutions and support across the country and beyond.
Provide innovative, intelligent, creative and customer-centric solutions.
MR JULIUS MATLHAGELA
The company is managed by Mr Julius Matlhagela, a Motswana who has extensive knowledge in office equipment hardware and security systems accompanied with vast business experience. Having had a long working career of being employed he decided to apply his entrepreneurial skills learnt in corporate business. By taking the best of business practices and applying them and moving from having a mind-set of job seeking, to using the business experience to be an employer who creates opportunities for locals to grow and be up-skilled, he contributes to the Botswana government intentions for economic diversification.
Mr Matlhagela has hands on experience of the corporate world, since he worked for international companies like G4S Botswana as the Technical Manager and Nashua Botswana under Barloworld Botswana as the Service Manager.
Synchronised Office Automation and Security Solutions (Pty) Ltd are newly established companies with young dynamic staff who wish to delight customers with a fresh approach to business, while applying good business practices and support of seasoned part-time professionals in the fields of finance, audit, supply chain, office automation and security